Icebox Advisors is an exclusive online research community whose members are rewarded just for giving their opinion. When we plan to conduct a marketing research project, members of the panel will be sent email invitations to participate. The exact nature of the projects will vary, but many of them will be web-based surveys. If you receive an invitation, you may participate or not - that's your choice. Most projects don't take much time, and will offer some kind of incentive as a "Thank You" for your time and effort.

Icebox Advisors is operated by C&R Research Services, Inc., 500 North Michigan Avenue, Chicago, IL 60611 (www.crresearch.com). C&R Research is a marketing research company that provides research services to many companies that make products and provide services to consumers and businesses.

All material on the Icebox Advisors web site (www.iceboxadvisors.com) and in our surveys is copyrighted by C&R Research or used by permission. All data collected in our research projects is the property of C&R Research Services, Inc. or our clients. Return to top

Anyone living in the United States and its territories who is 18 years old or more, may join Icebox Advisors. Admission to Icebox Advisors is limited, and solely at the discretion of C&R Research Services, Inc. Return to top

Icebox Advisors may participate in many types of marketing research projects, including online (web) surveys, interactive discussions, bulletin boards, focus group discussions, individual interviews, in-person interviews and visits, in-home testing of products, and telephone interviews.

Research topics may include such topics as advertising and experience with food products, hobbies, interests, health, family relationships, and life experiences, and opinions on any number of issues suggested by our clients. Return to top   

How often will I get invitations? That depends on the number and kinds of research projects we're conducting at any given time. It is our goal to give every member of the Icebox Advisors panel at least one chance a month to take part in a project, but to avoid sending more than one invitation per week to anyone.

Sometimes we find ourselves conducting a series of projects that require people in one region of the country, or of a certain age, or something along similar lines. In that case, people in other parts of the country or of other ages may not get as many invitations for a while. We can't really predict things like that, but don't worry if you haven't heard from us for a while.

Panel members receive invitations based on criteria established by our clients, so we cannot guarantee how frequently they will be invited to participate in projects, or even that they will ever receive an invitation. Invitations are sent to members at the sole discretion of the Icebox Advisors panel administrators.  Return to top

We'll offer a "Thank You" award in the form of reward dollars for every project that you participate in.

We will establish an account for each member, and five reward dollars will be deposited in that account upon completion of the entire registration process.

Members can access their accounts at www.iceboxadvisors.com at any time. Whenever you've accumulated at least ten reward dollars, you can visit the website and trade them in for cash in the form of a check. Checks are issued in $5 increments only.

Checks will be sent in the name of the registered Icebox Advisor panel member, at the home address in our files. You can update this information at any time (see below).

We will make a reasonable effort to maintain your account total accurately, but will not be liable for any mistakes, errors, omissions, delays or interruptions regarding your account. C&R Research Services, Inc. alone will decide any disputes regarding reward dollar accounts.  Return to top

Because our members are part of a unique and exclusive advisory panel, we may show them products and ideas that are not available to the public. As we must trust our members to give us honest opinions about various products and services, we must also stress the importance of keeping this information confidential.  Return to top

You must first login to your Icebox Advisors account Click here to login. Click the button on the left of the page that indicates "Trade Rewards for Money". If you have at least ten reward dollars in your account you can proceed. You will be shown the check amount and the mailing address and given two options: "Yes, send me a check" or "No, change my address." Should it be necessary, you will be able to update your mailing information.

From time to time we may run sweepstakes with cash or merchandise prizes of various kinds. Participation in sweepstakes is governed by the laws of your state, which may prohibit you from participating.  Return to top

Probably not. We will give you reward dollars for your time and trouble if you participate in our projects, but you will not generally receive enough invitations to make a lot of money from your membership in the Icebox Advisors Panel.

People who join our panels tell us they do it because they find our projects interesting, because they enjoy finding out what our clients are interested in and thinking about, and because they appreciate companies making the effort to listen to their opinions.  Return to top

Email systems vary somewhat in how they handle Junk Mail. Most, however, consider any email address in your list of Contacts or Address Book as a place you want to get email from. So, please put memberinfo@iceboxadvisors.com in your Contacts or Address book.

Many email programs - like Microsoft's Outlook and Outlook Express - allow you to add an email address to a "Safe Senders list." Many Internet Service Providers have similar "Safe Lists" or "whitelists" (the opposite of a "blacklist"). Contact your email system's Help Desk for advice about this.  Return to top

That project won't have the benefit of your experience, opinions and insights, but not participating won't affect your standing on the Icebox Advisors Panel.

Generally, you will have a limited amount of time to respond to an email invitation, after which you will no longer be eligible to participate in that project. If you don't get the chance to participate because a project is closed, don't worry. Chances are we'll send you another invitation soon.  Return to top

Yes. C&R Research, at its sole discretion, may terminate the membership of any panel member at any time, for any reason, including but not limited to the following:

• If you fail to respond to all communications from us for a period of six (6) months. We will generally make at least one further attempt to communicate via email, and will generally send at least one postcard to your address as we have it in our files before terminating you for inactivity.
• If we believe that you are not providing honest answers based on your own experience with the products or services in our surveys.
• If we believe that you have created multiple Icebox Advisors panel accounts.
• If we believe that you are using information taken from our surveys, projects or other materials to copy, distribute, sell, or otherwise disseminate material that is the property of C&R Research Services, Inc. or any of its clients.
• If we believe that you are behaving in ways that would compromise the operation of our web sites, the privacy of our panel members, the integrity of our survey tools, our methodologies, survey content, databases, network infrastructure or Web presence.
• If we believe that you are behaving in a way that would be damaging to our reputation or that of our clients, or panel members.

Yes. We reserve the right to change our membership policies at any time, without notice. Continued participation in our projects signifies your acceptance of any such changes. If you do not agree with any change in our policies you should immediately withdraw from the panel and cease participating in projects.  Return to top

While we strongly believe that being a member of the Icebox Advisors Panel will be a fun and rewarding experience, there may be a situation where you'd like to withdraw from the panel. To do so, please send an email requesting removal to: memberinfo@iceboxadvisors.com. We will cancel your membership and you will no longer receive emails from Icebox Advisors. Please include your full name, login and password in the email.  Return to top

All data collected by us is the property of C&R Research Services, Inc. and/or our clients. Panel members relinquish any interest in all opinions, ideas or other information that is collected in our research projects. Participation in our research projects does not convey any right, title or interest in our services or any of their components or elements.  Return to top

No, we won't.

We may make use of shipping or mailing services to deliver prizes, merchandise, products, or materials for projects, and, in such cases, we will provide them with the names and mailing addresses of panel members. Any organization receiving such information from us will agree to be bound by our policies on its use, and/or will agree to destroy all copies of the information after fulfilling their agreement with us.  Return to top

No - at least not from us. We don't install "spyware," "adware" or "malware" of any kind on panel members' computers. We scan our systems constantly for viruses and other digital miscreants, in order to keep our own systems, and yours, clean and safe. We can't guarantee what will happen at the sites you visit just before or after you join Icebox Advisors or take one of our surveys, but we'll do everything we can to make sure you're safe on our sites.  Return to top

No, you don't.

We have tested our online survey system on a variety of computers, and our surveys run fine on most home computer systems, but we can't test every make, model and system configuration.

Most of our research projects require nothing faster than a typical dial-up connection to the Internet, although things will move along faster if you have a high-speed link. Occasionally, a project may require a high-speed connection (DSL, cable modem, or the like) in order for you to view streaming video or listen to audio in a survey.

Along similar lines, most of surveys work properly with the browsers in common use these days, such as Internet Explorer, Firefox, and Safari (for Macintosh computers). We avoid the use of pop-ups, but if you have a pop-up blocker installed, depending on how it is configured, it is possible that it will interfere with some of our surveys.

Occasionally, we rely on common "add-in" or auxiliary programs that are already installed in many computers. If a survey requires the use of Windows Media Players, Flash, Shockwave, or some similar program you may be asked to download and install the program (or a newer version of the program) before continuing the survey. You may have to have "Administrator" rights to install software on your machine.  Return to top

Click here, to register as a member and take the signup survey. We'll handle everything from there.  Return to top

Click here to sign in, and you can update your information.  Return to top

Send an email to memberinfo@iceboxadvisors.com or call us toll free at 866-900-4271.  Return to top

Because Icebox Advisors is a small community, not everyone who wants to join will be asked to participate.  Return to top

You can send an email to memberinfo@iceboxadvisors.com or call us at 866-900-4271. You can also write to us at Icebox Advisors Panel Administrator, c/o C&R Research Services, Inc., 500 North Michigan Ave., Chicago, IL 60611.  Return to top

Click here to visit the login page. Once you are on the login page click on "Forgot password". You will then be asked to provide your login. Once provided we will send an email with your password.  Return to top

THE CONTENTS OF THE OUR WEB SITES AND SURVEYS, AND ANY TRADEMARKS, TRADE NAMES, SERVICE MARKS, SERVICE NAMES, PROCESSES, DESIGNS, SOFTWARE, TECHNOLOGIES, DESIGNS AND MATERIALS USED ARE THE PROPERTY OF C&R RESEARCH SERVICES, INC. AND/OR OUR CLIENTS AND MAY BE USED ONLY WITH WRITTEN PERMISSION.

UNDER NO CIRCUMSTANCES SHALL C&R RESEARCH SERVICES, INC., ICEBOX ADVISORS, ITS PARENTS OR OWNERS, OPERATORS, DIRECTORS, EMPLOYEES OR AFFILIATES BE LIABLE TO THE ICEBOX ADVISORS PANEL MEMBERS, OR ANY OTHER PERSON FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF GOODWILL, OR USE, PERSONAL INJURY, OR FOR ANY MISTAKES, ERRORS, OMISSIONS, DELAYS OR INTERRUPTIONS, INTERCEPTIONS OR MIS-DIRECTIONS IN THE RECEIPT, TRANSMISSION OR STORAGE OF ANY DATA, SOFTWARE, MESSAGES, SIGNALS, OR OTHER ITEMS OR INFORMATION, OR DEFECTIVE OR DANGEROUS PRIZES OR GIFT ITEMS, EVEN IF C&R RESEARCH SERVICES, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER RESULTING OR ARISING FROM BREACH OF ITS OBLIGATIONS UNDER THIS AGREEMENT, THE USE OF THIS SERVICE OR ANY GIFTS OR PROMOTIONAL ITEMS, OR OTHERWISE. THE SOLE REMEDY FOR A DEFECTIVE GIFT OR PROMOTIONAL ITEMS SHALL BE THE REPLACEMENT OF THE DEFECTIVE ITEM WITH A LIKE ITEM OR ITEM OF SIMILAR VALUE CHOSEN IN THE SOLE DISCRETION OF C&R RESEARCH SERVICES, INC.. THIS REMEDY WILL NOT BE AVAILABLE IF THE ITEM IS DEFECTIVE DUE TO MISUSE OR NEGLECT.  Return to top